Privacy

Your privacy is important to us. It is Qetra’s policy to respect your privacy regarding any information we may collect from you on our website and other sites we operate.

We only request personal information when we truly need it to provide a service. We collect it fairly and legally, with your knowledge and consent. We also explain why it is being collected and how it will be used.

We retain collected information only for as long as necessary to provide the requested service. We protect stored data using commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third parties, except when required by law or as described in our booking protection mechanisms.

Our website may link to external sites that are not operated by us. We are not responsible for the content or privacy practices of those sites.

You are free to refuse our request for personal information, understanding that we may be unable to provide certain services.

Continued use of our website will be considered acceptance of our privacy practices. If you have questions about how we handle user data, contact us at joel@qetra.pt.

What are cookies?

As is common practice, this site uses cookies, which are small files stored on your device to improve your experience.

How we use cookies

We use cookies for several reasons, mostly to improve functionality and user experience.

Disabling cookies

You can disable cookies in your browser settings, but this may affect site functionality.

Cookies we set

• Newsletter cookies
  
  Used to remember subscription status and notifications.
• Survey cookies
  
  Used to track participation and provide accurate results.
• Form cookies
  
  Used to remember form details for future correspondence.
• Preference cookies
  
  Used to remember user preferences and settings.

Data collection

We may collect information such as IP address, access time, device type, and browsing behavior.

When making a booking, we collect personal data to manage reservations and improve services.

Booking attendance tracking

We may collect attendance-related data linked to your phone number. No-show statistics may be visible across providers in the Qetra platform, without revealing identity or location.

Use of information

We use your information to improve services, personalize content, and perform analysis. We do not sell your data.

Policy changes

We may update this policy at any time without prior notice.

Updated on 15/05/2026.